POSITION TITLE:        Service Trips and Development Associate (Full-Time)

BASED IN:                   Nicaragua

REPORTS TO:             Director of US Operations, El Porvenir

TRAVEL:                      25-50%

This position focuses on both service trips and US communications and fundraising. The Service Trips and Development Associate will manage the service trip program as well as lead service trips. When not with a group, the Associate stewards El Porvenir donors, supporting fundraising campaigns, events, and overall US communications work with our Communications Team. We are looking for someone who is outgoing, motivated, and able to develop and deepen relationships with supporters.

Responsibilities:

Service Trips:

• Plan and market service trips

• Respond to all inquiries concerning service trips

• Maintain current trip information on the webpage

• Coordinate communication between trip participants, US and Nicaragua staff/contractors

• Co-lead all service/impact trips, providing excellent attention to travelers

• Ensure timely completion of registration, liability waivers, and other requirements

• Enter traveler and trip information into Salesforce

• Be available by phone and email on participant travel days in case of trip disruption and during trips in case someone needs to reach a trip participant

• Conduct follow-up phone interviews with participants after trips

• Generate general press releases to trip participants to submit to their local papers

• Communicate regularly with trip participants about fundraising opportunities

• Coordinate preparation of a 1-year anniversary letter for trip participants

• Regularly contribute information to the electronic and print newsletters/social media

Administrative Responsibilities:

• Maintain fluid communication with the communications team

• Attend staff meetings and other meetings as required

• Respond to all messages, emails, and phone calls promptly

• Other duties as needed

• Participate in the creation of both the US and Nicaraguan teams Annual Operations Plan (POA)

Fundraising:

• Execute fundraising strategies to meet fundraising goals in coordination with the Director of US Operations

• Support development and implementation of a comprehensive, strategic, goal-based development plan to attract, build, and maintain effective relationships with donors​

• Create, strengthen, and expand our network of Friends of El Porvenir groups

• Creatively source, cultivate, solicit, and steward relationships as well as deepen existing relationships with individuals, faith communities, and service clubs for potential work trip groups and ongoing fundraising

• Support the planning, coordinating, and implementation of special events

• Conduct presentations to potential and existing donors/service trip participants

• Phone calls: make thank you and outreach calls

Experience, Skills, and Attributes:

• Excellent verbal and written communication skills in English and Spanish

• Easily builds trust-based relationships with all types of people

• Comfortable traveling in rural Nicaragua

• Competency with Office programs, particularly Word, Excel, and PowerPoint

• Ability to work independently and collaboratively

• Proactively able to build bridges with remote, international team members

• Experience with Salesforce preferred

• Excellent organizational and interpersonal communication skills

• Ability to manage multiple projects and deadlines

• Ability to maintain confidentiality

• Be curious, creative, innovative, insightful, and informed about WASH, international development, and Nicaragua

• Have a demonstrated high commitment to intercultural understanding and sensitivity

• Valid driver’s license and ability to drive in urban and rural areas.

• Have a genuine desire to help others

• Be committed to El Porvenir's mission

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To apply, please email a cover letter about why you would like to work with El Porvenir, your CV, and your salary requirements to rrhh@elporvenir.org. Position open until filled. Application materials must be received in English. Interviews will be conducted only with those who have the required experience.

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El Porvenir offers a competitive salary, generous benefits, and a positive work environment.